Refund policy

icadbim is a service of Green Data Mind. Last updated: 10 November 2026.

30-day money-back guarantee

If you are not happy with a paid Max AI export, for any reason, ask for a refund within 30 days of your purchase and you get your money back in full. No questions asked.

One re-run included

Each paid export includes one more Max AI run on the same file, and you can build the export again as often as you like while the file is online (24 hours after upload).

How to ask

E-mail greendatamind@gmail.com with the e-mail address you paid with (or the order number from your receipt). You can also reply to the receipt e-mail, or ask Paddle directly at paddle.net.

Who refunds you

Our orders are processed by Paddle.com, our online reseller and merchant of record. The refund goes back to the card or payment method you used, usually within 5 to 10 business days depending on your bank.